During the past five years and throughout what has been a difficult time financially for many businesses, more and more entrepreneurs, small businesses and medium sized companies have realized that active networking is absolutely essential to business growth, particularly for start-ups and small businesses which may not have a large advertising budget, or a long list of contacts they can reach out to or rely on to spread the word about themselves or their company and the type of services or products they offer. Love it or hate it, networking for business is here to stay and it is fast-becoming a big part of the overall strategic plan for our business now and in the future.
While many people still prefer to stay away from networking events citing reasons such as “It’s a waste of time”, “No one ever gets me any business” or “All I’m doing is selling to other people who are trying to sell to me, it’s a pointless exercise”, the majority of us are realizing the enormous benefits to networking. When done properly, networking is an invaluable tool in helping us to meet others, grow our business and our network of contacts and also helping others to grow their business in the process.
While I am a big fan of social media marketing and using the power of social networking to attract new clients and customers through sites such as Linked In, Facebook, Twitter, Google + and Pinterest, for the purposes of this article I am going to focus specifically on B2B networking and how you can use this form of networking to grow your business and reach potential customers and clients you may never have met otherwise.
People Buy From People
During the past few years in particular, there has been a shift in the way people are buying and who they are buying from. The “hard sell” no longer works quite as well as it did in the past and people are now buying from people they know and trust. It is true of course that we also buy from big, well-known brands, but the reason we buy from these companies is the same as the reason we are buying more and more from people we know – because we trust them. The difficulty facing many smaller businesses is that our advertising budgets don’t quite stretch to the same size as those of bigger brands, so we must engage and interact with people as much as possible through networking to promote ourselves and our brand and gain maximum exposure. By circulating and meeting others on a regular basis, we build up trust and relationships with others. This is a valuable way to attract new business and it is, without doubt, the simplest way by a clear mile.
“Word of Mouth” has, for a long time, been the easiest and most cost-effective way for any company to attract new clients. No big advertising fees, no sales calls, no direct marketing, no “hard sell” – just the good, old-fashioned way of passing on of information, recommendations and referrals from one person to another.
What About My Marketing Plan?
Many businesses today utilize in-depth marketing plans which contain many of the tools and strategies we need for our business to succeed – social media marketing, content marketing, direct marketing and inbound marketing are just some of the buzzwords and phrases we have become familiar with in recent years, but many of us have realized that while these marketing strategies are essential and have their place in our business plan, we must not forget the value of “Word of Mouth” marketing and the opportunities that networking can bring.
Networking by its very nature is a form of inbound marketing, as you are attracting others to you effortlessly and easily by using networking events to meet people who may be interested in your products or services, promoting your business while you are there, having discussions about what you do and the types of services or products you provide and, hopefully, converting those people into customers and clients and, sometimes more importantly, fans of your business so that they will tell others about you… now that’s effective marketing!
The Low-Down On Business To Business Networking
B2B networking events have sprung up in every country, city, county, town and village all over the world in the past couple of years, so the good news is that it is very easy to find a networking group to join and become an active member of, regardless of what line of business you are in. There are many different types of networks and depending on your long-term or short-term goals, you may wish to join a hard contact network (one in which you are actively encouraged to obtain referrals for others within the group and in return they actively seek referrals for your business) or you may prefer to get involved in a more casual contact network (where you meet up once every few weeks, or even once a month to have a coffee and a chat, exchange business cards and get to know others in a more informal setting).
Whichever type of networking event you prefer, B2B networking is invaluable in today’s business environment and it is something that should become an active part of your business. Networking has its place alongside the other marketing strategies I mentioned earlier, however it is very important to remember that networking for business only becomes successful when it is utilized properly and there are a number of ways in which you can do this.
How Do I Use Networking Effectively?
Networking is all about building relationships with others and getting to know people. The aim is to make new friends and contacts who, over time, you will get to know well and build up trust with. Networking is a two-way street and it is worth keeping this in mind, particularly if you are new to networking. It is natural to want to get in there and start telling everyone about what your business does best and how you can change people’s lives with your services, but the reality is that if you really want networking to work for you, you do have to take a more measured and relaxed approach and allow things to unfold at a natural pace.
The ROI of networking is similar in ways to other business practices such as marketing and advertising – you may not see immediate results and it can take a few months of active attendance at networking meetings before you start to see any benefits at all, so it is worth bearing this in mind before you start! Effective networking takes time and can involve early morning meetings and also evening meetings, so be prepared to put a little bit of effort in – the long-term rewards and benefits really are worth it.
Some Dos and Don’ts…
Do try a few different networking groups to see which ones suit you best. You might find that a hard contact network is the one for you if you want to see a faster ROI and actively attend meetings regularly, or you may prefer a casual contact network, particularly if you are time-poor and cannot commit to attending every week. Contact your local Chamber of Commerce and City or County Enterprise Board to find out about networking meetings and events taking place near you and also keep an eye on local newspapers and magazines where you will often see events advertised. Another great resource is of course the internet, so a few searches should point you in the right direction.
Don’t join a networking group with the sole idea of selling to others. You will receive a frosty reception if your plan is to turn up once or twice and then give people the hard sell every time you are there. Remember – networking is a two-way street and no one likes to feel as if they are being sold to at every opportunity. At two networking events I attended recently, one guy asked me directly if I could “find” him some clients and another person just came straight over and asked, “I need to get some clients asap, so what can you do for me?” Needless to say these are two people I now avoid like the plague whenever I see them.
Do practice your Elevator Pitch and try to keep it to between 30 and 60 seconds – any longer and people will be excusing themselves to get more coffee.
Do listen to others and take the time to get to know them, their business and what they do. If you take the approach that you can only actively refer business to people you get to know well and build a relationship with, then your success rate at networking effectively will be much, much higher. By referring business to people we know we can be absolutely sure that the particular business or service we are recommending really is fantastic. Who wants to recommend a business or service they don’t really know anything about? All you’ll end up with is an unhappy client or friend who comes back to you afterwards with complaints about the service they received – and you definitely don’t want that.
Don’t forget to bring your business cards and lots of them. Networking events are the perfect opportunity to hand out business cards and take cards from others. There is nothing worse than arriving at an event and then realizing that a potential client or customer is right there but you have nothing to give them.
Do try to mix as much as possible and “work” the room effectively. If you only go to one networking meeting per month, make it count. Talk to as many people as you can and get there early so that you can maximize your time.
Don’t be nervous – I know this is easier said than done when you are not used to networking and it can be daunting walking up to a complete stranger and introducing yourself, but remember that everyone is in the same boat and even the most seasoned networkers had to start somewhere. Everyone who attends these events has a common goal – to grow their business and grow their network of contacts so take a deep breath and be brave!
Finally, do arrange one to one meetings outside of the networking meetings. These are absolutely invaluable for getting to know people properly and really finding out about their business and services. By arranging one to one meetings we take the most proactive approach possible in trying to grow our business and you never know… you just might arrange a one to one meeting with someone who turns out to be a friend, a client, a customer, or even someone who will refer you to another person they know who needs exactly what your business provides!
I’d love to hear your thoughts and comments about networking and how well it is working or not working for you, so please feel free to leave me a comment.
About The Author…
Tania Mallett is the Owner of Here To Help Business Support Services based in Dublin, Ireland. She worked at senior executive level in large multinationals and across many industries for over twenty years, supporting busy and often very stressed executives and now provides specialized and bespoke support to start-ups, SMEs and entrepreneurs. Her belief is that everyone should love their life and her goal is to make life easier for people – both in their business and in their life.