7 Things Clients Look for in a Lawyer

Looking for a lawyer is challenging because of the endless possibilities. Some people end up deciding in haste because of the urgency of the matter and the stress they are in due to their legal predicament. However, it is crucial to take it slow and think it through when selecting a lawyer. In the rest of this article, we’ll list the things people look for in lawyers.

  • Experience

One of the most important is for the lawyer to have extensive experience in the legal industry. Clients often trust legal professionals who have been in the business for a long time already compared to someone who is just starting to build a law career. Experience makes lawyers better, making it an important consideration. 

  • Accessibility

No one wants to work with a lawyer who is hard to reach. Lawyers need to be accessible whenever clients have a legal issue that needs to be addressed as soon as possible. They need to pick their phone quickly to extend the legal aid needed. They should be available when clients need to meet them. To ensure this, lawyers should use a law practice management software like Rocket Matter, which will help to streamline their schedules.

  • Timeliness

Lawyers need to provide prompt services to deliver the highest level of satisfaction to its clients. For instance, invoices need to be sent on time. Using legal software can help lawyers make this possible. One of the legal software features is its ability to track billables automatically and generate invoices instantly. It is sent to clients on a pre-determined schedule, making sure that payments are received on schedule.

  • Honesty

In one article from Forbes, the author reiterates that lawyers need to be honest, but they do not need to be truthful. Honesty means not telling a lie. On the other hand, truthfulness is all about actively making the full truth known.

  • Rapport

Building rapport is important, especially for lawyers. This is the first step in developing a long-term relationship. Do not force the relationship. If it seems that there is no rapport from the start, this is a sign that the relationship will not be fruitful.

  • Affordability

Legal service can be expensive. A lot of people are hesitant to work with lawyers because of the steep professional fees, especially those with experience. Clients look for lawyers who offer affordable rates without compromising the quality of their legal service.

  • Competency

Being competent is different from being experienced. A lawyer may have years of experience in the legal industry but may not be competent. A competent lawyer is someone who is an expert in the legal field to provide the best service to its clients.


From experience to affordability, clients look for different things when hiring a lawyer. While the legal industry is saturated, this should not be an excuse to pick just anyone. Pick only the best to help you with your legal needs.

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